Refund policy

Return & Refund Policy

Because each Izzy Lou Art piece is thoughtfully handmade, we want to make sure it arrives safely and that you love it.

Returns:
Prints and non-custom items may be returned within 14 days of delivery if they are unused and in their original condition. Customers are responsible for return shipping costs.

Final Sale Items:
All original artwork, custom orders, and personalized pieces are final sale and cannot be returned.

Damaged Orders:
If your item arrives damaged or incorrect, please contact us within 5 days of delivery at [your email] with photos, and we’ll make it right.

Refunds:
Approved refunds will be issued to your original payment method once the return is received.